We offer wholesale pricing to businesses with a valid resale/ Tax ID number. We will contact you to obtain this information prior to processing your first order.
Wholesale prices are set at approximately half of our suggested retail price. Some items can be purchase with a gift box. This is to make packaging more convenient for your business and it is not reflected in our suggested retail price.
Minimum Order Requirements
We are proud to offer a low minimum order requirement to our customers. We realize that times can be tough and it can be difficult to make a large investment in any single product line. There is a $75 minimum opening order requirement. All subsequent orders have a $40 minimum. Please note that this minimum must be met before shipping charges are applied.
Payment
All orders must be prepaid. We accept MasterCard, Visa, Discover, check, money order, and PayPal.
If you would like to use PayPal for your order, please select the credit card option and type PAYPAL into the card number box. This will allow us to calculate your shipping costs prior to billing you so you only have to look for a single money request.
Checks and money orders will be held for approximately two weeks to ensure there are no problems with payment. Please note that we will not begin processing your order during this period, so please allow 3-4 weeks for your order to ship. If you need your order sooner, please use a credit card or PayPal.
We apologize, but we are unable to offer credit at this time.
Order Options
Online – Ordering online via our website and secure shopping cart is by far the fastest and easiest method of placing your order. All orders are filled in the order in which they are received.
By Mail – If you would like to place your order by mail, please contact us for a printable order form that you may complete and mail to us with your payment.
By Phone – please email us with your name, number, and the best time to call you.
Shipping
We ship on every Monday via either UPS or USPS priority mail. We will usually choose the least expensive shipping method unless you contact us with a preference. All shipments are insured for their full replacement value. We charge for actual shipping fees plus a small handling fee ($3) to help cover packaging and transportation costs.
International Shipping
International orders will ship via USPS mail. We will contact you with pricing options so you can pick the service that works best for you. Please note that Global priority mail can be very expensive. You may choose the surface shipping option, which is cheaper, but is also slower and your items could take up to two months to arrive. You are also responsible for any taxes / fees assessed by your country.
Mail Order
If you are ordering by mail, please email us prior to sending your order. We will give you a quote on shipping costs so we can handle your order quickly without having to send you an additional bill. The quote may be a little high, but this is to give us a bit of an overage to make sure all costs are covered, Any remaining funds will be refunded with your order.
Returns and Damages
It is crucial that you inspect your order as soon as it arrives. Any damages need to be reported to us within 5 days of receipt so we can file appropriate claims. Please note that if UPS or USPS request that the damaged items be surrendered to them, it is your responsibility to do so! Failure to do this could result in the denial of your claim. We do not issue refunds due to a denial of a damage claim.
If you are not satisfied with your order, email us with a reason for the return. We will provide instructions for returning the item(s) and you are responsible for the return shipping costs.. Please note that there is a 15% restocking fee that will be deducted from your refund. Initial shipping charges are also nonrefundable.
Of course, there are exceptions to this policy. If the mistake is on our end (we send the wrong merchandise or describe an item incorrectly), then we will work with you to get the appropriate replacements at our expense.
